Warranties:

• General Warranty Information:
  Hardware Warranty is through the original manufacturers only, unless otherwise specified in your contract. AlaskaTech only warranties the "service" that was performed for the period of one month (30 days), which does not include software issues created and/or caused by the "end user", viruses, tampering with the settings etc. User supplied parts or "used" parts are not covered by AlaskaTech . Service Contracts, Prepaid Service Blocks, pickup & delivery are available and may include other warranties other than those expressed above.

Disclaimers:

• Hardware and Software:
  Pre-purchased hardware components and proprietary systems. AlaskaTech and its Technicians are not responsible for the compatibility or completeness of the clients pre-purchased software or hardware components for any given computer service. This includes all proprietary computers such as AST, ACER, Dell, Gateway, HP/Compaq, IBM, etc.

• End User Operations:
  AlaskaTech and its Technicians are not responsible for acts beyond our control. A partial list includes: Downloaded software containing bugs installed by the client/user, ISP software/telephone issues, downloading of untested software by client/user, virus/trojans/worms, spyware, malware infections, and dirty electricity (poor line voltage), etc. End Users must perform a back up of their hard drives before work is performed. Any data loss that incurs is not the responsibility of AlaskaTech nor its technicians if a back up has not been performed. If a back up has not performed the end user will be responsible for data loss. AlaskaTech and its technicians will restore lost data from a back up if it has been deemed our fault. If the fault lies with the end user we will restore the lost data for an additional fee from the back up.

• Pirated Software:
  AlaskaTech and its Technicians have an obligation to themselves and to their industry.AlaskaTech and its Technicians will not knowingly participate in any illegal activity. AlaskaTech and its Technicians are under no obligation to install, reinstall, or configure any software that is known to be pirated.

• Privacy Statement:
  AlaskaTech and its Technicians, in the course of their work, must at times look at files and folders on the clients computer(s).
  Personal and/or business information will be kept in strict secrecy.
  Illegal activities if found will be reported to the proper authorities as deemed necessary.

• Payments:
  Payment is expected at time of service. Commercial accounts are Net + 10 days.